FAQs

Do paintings come with Mats and Frames?

No. You will need to arrange for matting and framing your new painting. Some customers do-it-themselves with materials purchased from art supply stores, and others choose to pay to have the framing done by a professional.

Is there anything I need to know about matting and framing?

Most discerning jurors and professionals recommend off-white tones for your mat. See the chart to the left for sizing information - both for half-sheet and full-sheet size paintings.

Standard metal section frames are practical because their narrow width allows the mat to serve as the principal separation between the art and the wall. Functionally, the thin frame acts to hold the glass against the matted work. Metal section frames make shipments easier, as they save a few inches of space within the crate. The silver color is the most versatile of the various finishes because it reflects and relates to the surroundings.

Finally, Clear acrylic plexiglass 1/8” thick is my preference, for its light weight and performance.

How does my painting ship?

The painting will be carefully rolled and placed in a heavy shipping tube, and shipped USPS fully insured to your shipping address within the US.

When does my credit card get charged?

Your credit card is charged when the painting is ordered.

How many days does it take to receive my painting after it’s ordered?

On average, we aim for a delivery within 14-days of ordering.

Will you accept orders for international shipment?

We will consider orders for international shipment, but you must contact the Studio directly through an email in order to arrange shipping and payment details.

What forms of payment do you accept?

This website allows payment through Paypal or credit card.

Are my purchases taxable?

Paintings and book orders are subject to sales tax, based on your shipping address. Pennsylvania residents will see a 6% sales tax applied at checkout, Allegheny County residents well see an additional 1% sales tax applied at checkout, and Philadelphia County residents will see an additional 2% applied at checkout.

What are shipping costs?

No added shipping costs are applied to painting and book orders sold and shipped to customers in the US.

Can I return a painting?

You may return a painting within 14 days after delivery for a full refund. Notify the Studio via email to receive a return authorization.

How can I return a painting?

You are responsible for packaging the painting safely in its original shipping tube, insuring it for its value, and paying the shipping costs. A refund will be initiated after receipt of the undamaged painting.

What if the painting I received is damaged?

Notify the Studio via email if the painting arrives damaged. Document the damage with photographs, and Frank will work with you to remedy the situation.

Does Frank have a physical gallery in Pittsburgh, where I can see my painting live before purchasing?

Please contact the Studio via email, if you wish to arrange for a live viewing of this gallery, as well as his framed collection at his Brookline studio in Pittsburgh.